shipment and returns

shipment

Packages are generally dispatched within 7 days (Tuesday and Friday morning) after the receipt of payment and are shipped via Royal Mail.
We offer several kind of shipments and we recommend the recorded delivery option (signed) to assure your purchases are received.

Shipping fees include handling and packing fee. Handling fees are fixed, whereas transport fees vary according to total weight and kind of the shipment. Our shipping prices, automatically added to the final cost of your purchase, are applicable to small parcels up to 4 Kg out from UK (Europe, USA and Canada) and up to 5kg within UK. If your order will exceed these ranges of weight, it will be required an additional cost.


To save you money we advise you to group your items in one order. We cannot group two distinct orders placed separately and we will need to apply shipping fees to each of them.

Your package will be dispatched at your own risk, but special care is taken to protect fragile objects. Boxes are correctly sized and your items are well-protected.

Returns

If received items don't correspond with your original order, return are acceptable within 7 days from their receipt.