Terms and conditions of use

Products

Our products are not drugs or food supplements, and do not substitute any medical preparation or treatment.

Our production process only uses natural ingredients. Some kinds of products like candles and self-lighting incenses may contain chemical elements which are specified on product description and details as well as all the other ingredients which might cause allergic reactions.

Concerning products which can come in contact with the body, especially for allergic subjects, we suggest to seek medical advice before application or, alternatively, place a small amount of product on your skin to be sure there is no any risk of an unexpected allergic reaction.

In case of pregnancy, if not differently specificated, we recommend to don't use products for internal use or which enter in contact with the skin.

Unless otherwise noted our products are generally used only externally. We accept no responsibility for side effects due to wrong use of the product, abuse and allergic reactions.

Oils, incenses, elixirs and flower essences should be stored in a cool and dry place, tightly closed after every use.
Even if these kinds of products don't have a specific expiration date, they may deteriorate or lose their effectiveness after about 1-2 years, and 2-3 years for elixirs and flower essences, so we recommend you to consume them within 16-24 months. In particular about products which are used internally we accept no responsibility for consumption after the best before date suggested.

Avoid the abuse of elixirs, products for internal use and oils which entered in contact with the skin.

For reasons of safety you must never leave candles burning unattended, near flammable materials or while you are sleeping.

Our esoteric supplies are made by energy practices and during specific moon phases. They have the purpose to support and empower your magical activity but do not guarantee the effectiveness of a spell. This, in fact, depends exclusively from skills and knowledge of who practices the art of witchcraft.


Shipment

Packages are generally dispatched within 7 days after the receipt of payment except when a product is not in stock and especially if we need to wait for a specific moon phase required for that kind of product.

We offer several kind of shipments and for security reasons we recommend the recorded delivery option (signed).
Choosing other delivery options different from recorded packages will be dispatched at your own risk. We will take special care to protect fragile objects, we accept no responsibility in case of lost parcel or damage to its contents during transport process. This is responsability of the courier or post office which will have also to provide a money refund (up to £50 for loss or damage for shipment with recorded delivery option and up to £20 for standard shipment option) .

Our shipping prices are applicable to small parcels up to 4 Kg out from UK (Europe and USA) and up to 5kg within UK. If your order will exceed these ranges of weight, it will be require an additional cost plus insurance.

We cannot group two or more distinct orders placed separately. And we will need to apply shipping fees to each of them.


In placing your order you agree to our terms of service.